Westar Energy Partners with HomeServe to Offer Emergency Repair Plans
Topeka, KS, Oct. 28, 2014 – Westar Energy is partnering with HomeServe USA (HomeServe), a leading provider of home emergency repair service plans, to offer residential customers affordable emergency repair plans. These optional service plans offer protection against costly and inconvenient repairs to household electrical systems.
Westar Energy customers will have an option to purchase HomeServe’s Exterior Electrical Line Coverage and/or Interior Electrical Line Coverage. These two service plans cover the cost and facilitate repairs for emergency breakdowns to covered portions of the electrical equipment mounted outside the home and the wiring system inside. Both plans start at $4.99 a month.
HomeServe plan holders will have access to a Repair Hotline that is accessible 24 hours a day, 365 days a year to bring local, licensed, and insured contractors right to their home for repairs. The plans can save homeowners hundreds of dollars across a variety of electrical system repairs that are typically not covered by basic homeowners insurance or by Westar.
“While we have always covered repairs to our electrical service line and meter that connect customers’ homes to the power grid, we wanted to give our customers an opportunity to extend coverage,” said Hal Jensen, Westar Energy executive director of customer programs and services. “There may be instances when customers experience repairs on their equipment that require a licensed electrician. By partnering with HomeServe, we are able to offer our customers protection from many of those repair bill expenses and do so with a provider that also delivers best-in-class customer service.”
“Many homeowners may not be aware that they are responsible for repairs to most of the electrical components mounted on their homes,” said Tom Rusin, CEO of HomeServe USA. “We’re pleased to have a partner in Westar that understands the importance of emergency preparedness and is actively working to educate their customers on their responsibilities and how they can affordably protect themselves.”
Westar Energy serves nearly 700,000 customers in eastern Kansas. Customers will receive details about the new program in the mail this month. For more information, contact HomeServe toll-free at 844-219-9213 or visit www.WestarRepairPlans.com.
About Westar Energy
Westar Energy, Inc. (NYSE: WR) is Kansas’ largest electric utility. For more than a century, we have provided Kansans the safe, reliable electricity needed to power their businesses and homes. Every day our team of professionals takes on projects to generate and deliver electricity, protect the environment and provide excellent service to our nearly 700,000 customers. Westar has 7,200 MW of electric generation capacity fueled by coal, uranium, natural gas, wind and landfill gas. We are also a leader in electric transmission in Kansas. Our innovative customer service programs include mobile-enabled customer care, a smart meter pilot project and paving the way for electric vehicle adoption. Our employees live, volunteer and work in the communities we serve.
For more information about Westar Energy, visit us on the Internet at www.WestarEnergy.com. Westar Energy is on Facebook: www.Facebook.com/yourwestar and Twitter: www.Twitter.com/WestarEnergy
HomeServe USA Corp (HomeServe) is an independent provider of home emergency repair service plans. For over a decade, the company has protected homeowners against the expense and inconvenience of water, sewer, electrical, HVAC and other home emergencies by providing affordable coverage and quality service. HomeServe, a Better Business Bureau Accredited Business, serves over 1.6 million homeowners in the US and Canada and dedicates itself to being a customer-focused company providing best-in-class emergency repair plans through leading utility partners and directly to consumers. For more information about HomeServe, a Connecticut Top Workplace winner for 2014, please go to www.homeserveusa.com, follow us on www.twitter.com/homeserveusa and like us on Facebook at www.facebook.com/homeserveusa.
ICR, Inc. for HomeServe USA