A day in the life of a customer service professional
Help your career while helping your neighbors. This is where you can enhance your customer service skills and improve the experience that our customers, and your neighbors, have with us on a daily basis.
Faith Roach has worked as a customer service professional at Westar for over seven years and says that it is more rewarding than you would ever think. Watch to hear Faith's story.
Customer Service Representatives
Our customer service professionals fulfill the important role of helping take care of our customers' needs and resolving their issues. Customer Service Representatives (CSRs) assist customers with inquiries via telephone, Internet and other communication methods. CSRs assist customers with their energy-related needs, such as billing and credit questions, starting and stopping service and new construction.
Extended work hours during storms and outages
When the power is out, we are on the job until it is restored. It is important that you are ready to relieve your teammates when it's their time to rest. They will be there for you.
Westar Energy - Taking energy to heart
Westar Energy is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, sexual orientation, gender identity, national origin, citizenship, disability, or veteran status.
Equal Opportunity Employer | Minority | Female | Disabled | Veteran