Medical customer program
If you are homebound and rely on electrically operated life-support equipment that doesn’t have a backup power supply, we can help you make special arrangements during power outages.
- We’ll provide you with a special phone number to call during outages.
- The program doesn’t guarantee continuous service, but it does make it easier to report any outages and track restoration efforts.
- As a backup during weather-related outages, we encourage you to seek a backup power source or develop a plan for relocating until your power is restored.
To see if you qualify, complete the application and mail or fax it to:
Attn: Medical Department
4400 East Front Street
Kansas City, MO 64120
For additional questions, email us at firstname.lastname@example.org or call us at 800-383-1183.